Booking Information & Cancellation Policy

This page provides useful information for guests booking accommodation at The Fife Arms Hotel in Turriff, Aberdeenshire.

Please read the booking information carefully before confirming your stay. If you have any questions, contact the hotel directly and our team will be happy to help.

Booking Direct

Accommodation can be booked directly through The Fife Arms Hotel website using our online booking system, or by contacting the hotel directly.

Booking direct allows guests to deal with the hotel team directly if they have questions about availability, room requirements, business stays, longer stays or special requests.

Online Bookings

When you book accommodation online, you will be shown the available rooms, rates, booking terms and cancellation conditions before confirming your reservation.

Please check all details carefully before completing your booking, including dates, room type, number of guests, rate selected and cancellation terms.

Rates & Availability

Room rates and availability may vary by date, demand, room type, booking channel and rate selected.

Prices shown during the booking process are subject to availability at the time of booking and may change until a reservation is confirmed.

Payment

Payment requirements may vary depending on the rate selected, booking method and booking terms shown at the time of reservation.

Guests may be asked to provide valid payment details to secure a booking. Any payment, deposit, pre-authorisation or balance due will be shown during the booking process or confirmed by the hotel.

Cancellation Terms

Cancellation terms may vary depending on the rate selected and the terms shown at the time of booking.

The specific cancellation terms for your reservation will be shown before your booking is confirmed and may also appear on your booking confirmation.

If you need to cancel or amend a direct booking, please contact the hotel as soon as possible.

No-Shows

If a guest does not arrive for a confirmed booking and has not cancelled in accordance with the booking terms, a no-show charge may apply in line with the terms of the reservation.

Amending a Booking

Amendments are subject to availability and may result in a change of rate. If you need to change your arrival date, departure date, number of guests or room requirements, please contact the hotel directly.

Third-Party Bookings

If you booked through a third-party website, travel agent or online travel agency, you may need to amend or cancel your booking directly through that provider.

The hotel may be limited in what it can change where a booking has been made through a third party.

Check-In & Check-Out

Please check your booking confirmation for current check-in and check-out details. If you expect to arrive late, please contact the hotel in advance so that suitable arrangements can be discussed.

Special Requests

Special requests, including room preferences, dietary requirements, accessibility requirements, early check-in or late check-out, are subject to availability and cannot always be guaranteed.

Please contact the hotel before booking if a specific requirement is essential to your stay.

Corporate, Contractor & Longer-Stay Bookings

Corporate accommodation, contractor stays, repeat bookings and longer stays may be handled separately from standard online reservations.

Please contact the hotel directly to discuss company requirements, multiple rooms, billing arrangements or recurring accommodation needs.

Guest Responsibility

Guests are expected to treat hotel rooms, facilities, staff and other guests with respect. Charges may apply for damage, missing items, additional cleaning, lost keys or breach of hotel policies.

Questions Before Booking

If you are unsure about any booking term, cancellation condition, room requirement or hotel facility, please contact The Fife Arms Hotel before confirming your reservation.

Telephone: 01888 563124
Email: stay@fifearms.com